Q:How can I place order?
A:You can contact us by email about your order details, or place order on line.
Q:How can I pay you?
A: After you confirm our PI, we will request you to pay. T/T (HSBC bank) and Western Union are the most usual ways we are using.
Q:What's the order procedure?
A: First we discuss order details, production details by email or TM. Then we issue you an PI for your /confirm/iation. You will be requested to do pre-paid full payment or deposit before we start production. After we get the deposit, we start to process the order. We usually need 20-35days if we don't have the items in stock. Before production has been finished, we will contact you for shipment details, and the balance payment. After payment has been settled, we start to prepare the shipment for you.
Q: What is your packing of mops?
A:It's according to client's requirement. We can also accept OEM.
Q:How do you take care when your clients received defective products?
A:If there are some defective items, we usually credit to our customer or replace in next shipment.
Q:How do you check all the goods in the production line?
A:We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure.
Q: There are so many suppliers, why choose your company?
A: We have specialized in household items for more than 21 years. We have many kinds of different items. We offer competitive price with good quality. We develop new items every year.